Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account on our website.
We accept returns and exchanges for unopened and unused products within 30 days of purchase. To initiate a return or exchange, please contact our customer service team with your order details. Some exclusions may apply, so please review our full return policy on our website.
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Please check our payment options during checkout for a complete list.
If you need to change or cancel your order, please contact our customer service team as soon as possible. We process orders quickly, so changes or cancellations may not be possible if your order has already been processed or shipped.
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Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on your location. You can see the shipping options and costs during the checkout process.
We are committed to cruelty-free practices. All of our products are not tested on animals. We also strive to work with suppliers and manufacturers who share our commitment to cruelty-free standards.
Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are available in various denominations and make a perfect gift for beauty enthusiasts.
During checkout, you will find a field to enter your discount code. Simply enter the code and click "Apply" to see the discount reflected in your total. Make sure to apply the code before completing your purchase.
If you receive a damaged or incorrect item, please contact our customer service team immediately with your order number and details of the issue. We will assist you with returning the item and arranging for a replacement or refund.
Log into your account on our website and navigate to the "Account Settings" or "Profile" section to update your personal information, payment methods, and shipping addresses.
We offer subscription services for select products so you can receive your favorites on a regular schedule without needing to reorder each time. Check our subscription options on the product pages or during checkout.
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Frequently asked questions
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